About Us

Our Mission

The Mission of Global Training Centers LLC., is to create a learning environment for employees to acquire customer service skills, and to gain and sustain employment in the gaming, hospitality, and related service industries. Our sole purpose is to offer an opportunity to provide direct support, development and leadership in customer service to the workforce of the World.

 

Our Vision

We envision an increased availability of trained, qualified and proficient workforce. Workers will be better prepared for jobs in a multitude of industries, from tourism and hospitality to retail and other service industries. The benefits of training , are enhanced customer and employee satisfaction, improved productivity and profitability, and fewer turnovers resulting in a competitive edge in the market.

"Professionals Committed To Excellence"

Michael E. Haynie

CEO & Chairman

Dennis Landry

Senior Vice President

David J. Evans, JD

General Counsel

Paul Jingo Masai

President of Kenya Center for Hospitality Training

Myra Nichole Haynie

Vice President of Quality Assurance

Patty Sipes

Executive Vice President